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Help and support

Computer support in Herts and Essex

On site at home computer help

Would you like a visit from our trained and friendly computer engineers to repair your PC or laptop? We can visit you at home to collect your computer or laptop for repair or repair it there and then. See our home services support locations »

Consultancy

If you are looking for advice regarding your IT we offer a free consultancy service in person at our Bishops Stortford, Hertfordshire and Essex based computer shop or on the phone, although the free service does not extend to problem solving for existing systems we can help guide you in the right direction for new purchases.

Support services

The computer shop offers support for your day to day problems from a team of skilled and experienced technicians available for remote access to your PC over the internet, or an engineer can be despatched to your home.

Ad-hoc support


A no frills service proving on-site or remote support via telephone and internet. If you would like assistance in a pay as you go manor you can use our ad-hoc service which is charged by the hour.

  • Remote support by the hour

Support contract


Charged per computer per month
Includes:

  • Unlimited Remote support
  • In-house repairs (Labour only)
  • Antivirus
  • remote internet backup (critical docs only>